This Glossary contains terms commonly associated with language and communication assistance. It is not exhaustive but does broaden the scope beyond what is covered in the printed Toolkit. Familiarisation with these terms could prove helpful in your interactions with language professionals.


This page aims to provide links to additional information relating to communication support published by various organisations and bodies in the form of leaflets, research reports, guidelines and articles. The list is organised according to what has been most recently published and is by no means exhaustive, and will be updated as more literature becomes available on the Internet.


The provision of language and communication assistance is one of the legal requirements placed on public bodies by the Equality Act 2010. In addition, the Human Rights Act 1998 also impacts on language and communication assistance.

The Commission joined HTT two years ago as a way of ensuring it was meeting the needs of all its applicants, irrespective of traditional language barriers. The logo has been successfully incorporated into all of our information literature and is on display throughout the office. We have found this approach to be extremely effective in contributing towards our equality commitments as well as general membership of HTT providing invaluable training, support and value for money.

Chris Reddick, Director of Corporate Services, Scottish Criminal Cases Review Commission

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